Rapido has reacted after a woman in Ghaziabad alleged that a bike taxi rider sent her inappropriate messages after completing a trip. In a post on Instagram, Anushka shared screenshots of the messages along with a short clip of her ride from that particular day.
The clip began with the caption, “Rapido bike book kar leti hoon, kya hi ho jaayega (I’ll just book a Rapido bike, what could possibly go wrong),” followed by, “Ho gaya (Well, this happened).”
She then shared screenshots of a WhatsApp conversation allegedly initiated by the driver who had dropped her.
In the messages, the man wrote, “Pehchaana nahi? Abhi toh drop karke aaya hoon (Didn’t recognise me? I just dropped you).” When Anushka asked if he was the Rapido rider, he confirmed and went on to compliment her appearance, saying she looked “cute” and “traditional mein achchi lag rahi thi (you looked nice in traditional clothes).” He also asked her age, whether she lived alone, and suggested meeting her at 4 pm the next day.
Anushka, soon after, blocked the driver after receiving the messages.
Here’s the post:
Responding to the post, Rapido issued a public apology, calling the driver’s conduct “unethical” and “completely unacceptable.”
The video has gone viral, raising concerns over rider safety and the misuse of customers’ contact details.
