An IKEA customer recently had a terrifying experience when a mouse dropped from the ceiling onto her table as she was eating at the renowned furniture retailer's food court. @Sharanyashettyy, a Twitter user, posted horrific pictures of the incident, showing the dead mouse on the table next to their munchies. She captioned the photo with, “Wtf.. guess what fell on our food table at IKEA… I can’t even. We were eating and this rat just dropped dead… Most bizarre moment ever!"
The customer mentioned that it was her first time at IKEA. She had gone with two friends and one friend’s son to the IKEA store located in Nagasandra, Bengaluru. They did some shopping after reaching the store around 11:30 AM. While one of her friends went to get desserts from the food court, she decided to keep the cart in a corner. It was at this moment when the rat fell from the ceiling, creating a chaotic situation.
“It was crazy and unbelievable. Everybody around us was eating and looking at the table while we were trying to find someone to do something about it. We called two cleaners and then another guy from Embassy group. That guy called another lady from IKEA, who then went on to call somebody else,” she explained.
However, during this wait for help, the area was not cordoned off, and the dead rat remained uncovered. She even shared how, surprisingly, customers at nearby tables continued eating as if nothing had happened, and the store staff didn’t take any immediate action to sanitise the area adequately.
“I didn’t create a scene because there were way too many people, and it would create havoc. So I simply walked off to see what they would do, and what they did was terrible. There was no system in place. Kids and babies were eating around and on the table kept in the same place,” she added.
As the incident gained attention on social media, IKEA issued an apology, stating, “Hej! We apologize for the unpleasant incident at IKEA Nagasandra. We’re currently investigating the situation and ensuring that all precautionary measures are taken. Food safety and hygiene are our top priorities, and we strive to provide our customers with the best shopping experience at IKEA."
