Kshitij Choudhary
Economy / वित्त और द्रव्य

Consumer court asks ITC to pay Rs 1 lakh to man who received one biscuit less

A consumer court has ordered ITC Limited to pay a consumer Rs 1 lakh in compensation after he claimed that he discovered just 15 biscuits in a packet that was supposed to have 16.

JJ News Desk

A consumer court has ordered ITC Limited, one of India's largest conglomerates, to pay a consumer Rs 1 lakh in compensation after he claimed that he discovered just 15 biscuits in a packet that was supposed to have 16.

P. Dillibabu, the Chennai-based customer who filed a complaint, also stated the company was cheating consumers of Rs 29 lakh if every pack had one less biscuit, according to a back-of-the-envelope calculation.

While ITC argued the biscuit packets are packed by weight and not the number of pieces, the consumer court found the Sunfeast Marie Light packet to be of 74 grams. The biscuit maker claims the weight to be 76 grams. However, the weight argument was rejected as ITC claimed 16 pieces on the packet.

The FMCG giant was ordered to pay Dillibabu Rs 1 lakh in restitution for unfair trade practices on August 29. It has also been ordered to stop selling that specific batch of biscuits.

Stay connected to Jaano Junction on Instagram, Facebook, YouTube, Twitter and Koo. Listen to our Podcast on Spotify or Apple Podcasts.

Harihar Kshetra Sonepur Fair Faces Indefinite Closure as Villagers and Shopkeepers Protest License Delay

India strongly condemns civillian deaths in Israel-Hamas conflict, says PM Modi

Renewed drilling begins to rescue 40 men trapped in Indian tunnel for fifth day

'Uncontrolled Re-entry': Part of Chandrayaan-3's Launch Vehicle Enters Earth's Atmosphere, Says ISRO

Uttar Pradesh: Five Arrested for Gang Rape of Employee at Agra Homestay